Shipping is only available in the contiguous United States.
We cannot ship to Alaska, Hawaii, Canada or Mexico.
All orders MUST ship to a physical address, we cannot ship to P.O. Boxes. If you list a P.O. Box as your shipping address we will cancel the order and refund your credit card. We apologize for any inconvenience.
All orders placed before 3:00 p.m. (EST) on Monday, Tuesday & Wednesday ship the same day unless it includes Pre-Order items. In that case, the entire order will ship when the Pre-Order items are ready.
Orders placed after 3:00 p.m. (EST) on Wednesday through 3:00 p.m. (EST) on Thursday for delivery outside the state of Georgia will ship the following Monday, unless Priority Overnight is chosen as the shipping method. We do NOT ship for Saturday Delivery.
Orders placed after 3:00 p.m. (EST) on Wednesday through 3:00 p.m. (EST) on Thursday for delivery within the state of Georgia will ship Thursday. We do NOT ship for Saturday Delivery.
Please see the Terms and Conditions for full shipping information.
LOCAL FACTORY PICKUP
If you live in Georgia you have two Factory Local Pickup Options.
For $18 we pack your order in a cooler with dry ice packaged inside a box.
For $3.50 we'll provide dry ice for your own cooler. Keep in mind you need a cooler large enough for the products and dry ice.
Local Pickups are available on the following Wednesday or Friday from 3pm to 5pm. (excluding holidays)
I.e. orders placed Friday - Tuesday can be picked up Wednesday.
Orders placed Wednesday and Thursday can be picked up Friday.
Why the Local Pickup Fee? Click here to learn more.
Why are the shipping costs higher?
Ice cream is a fragile product and must make it from our factory in Marietta, Georgia to your door in 48 hours while staying at or below minus 20 degrees. So we pack it in a thick cooler with a lot of dry ice. That adds a lot of weight, but ensures you get the freshest product, even more fresh than what you get at your local retailer.
If you order more products, you'll actually save on shipping. The shipping costs are fixed based on the weight of our coolers with the dry ice.
Generally up to 8 of our products can ship in a standard cooler, so your base shipping rate will cover up to 8 of our base consumer products. 8 pints, 8 sandwiches, 8 packs of Wallops or any combination of those. (5 liter pans excluded)
So the shipping rates might seem a bit high, but you are getting our products in the most freshest manner possible.
Fresh from the factory to your door.