ONLINE STORE TERMS AND CONDITIONS

TERMS AND CONDITIONS

We cannot ship to P.O. Boxes. All orders MUST be shipped to a physical address.

 

All orders placed before 3:00 p.m. (EST) on Monday, Tuesday & Wednesday ship the same day unless it includes Pre-Order items. In that case, the entire order will ship when the Pre-Order items are ready. 

 

Orders placed after 3:00 p.m. (EST) on Wednesday through 3:00 p.m. (EST) on Thursday for delivery outside the state of Georgia will ship the following Monday, unless Priority Overnight is chosen as the shipping method.  We do NOT ship for Saturday Delivery.

Orders placed after 3:00 p.m. (EST) on Wednesday through 3:00 p.m. (EST) on Thursday for delivery within the state of Georgia will ship Thursday.  We do NOT ship for Saturday Delivery.

 

Orders placed on Friday will ship the following Monday.  We do not ship on Saturdays or Sunday.

 

RETURN POLICY


All sales are final. If your ice cream doesn’t arrive perfectly frozen, we’ll reship the order at our cost.


Need customer service?  Email Address: onlinestore@highroadcraft.com

If you have comments or other concerns about the website, please use our Contact Page.

THE HIGH ROAD FAMILY

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